Need Help? Contact ProflUp’s Support Team
We’re here to help with orders, trials and subscriptions.
We understand how important your Instagram growth is. That’s why our support team is ready to help — whether you need assistance with your order, have questions about a free trial, or just want to understand how our services work. Reach out and we’ll reply within 24 hours.
🛒 Order Help
Please include your Instagram username, order ID, and date of purchase for faster assistance.
💳 Billing or Refunds
Mention the payment method and any transaction ID so we can locate your order quickly. To cancel a subscription or request a refund, see our Refund Policy.
💬 General Questions
We’re happy to help with product advice, engagement tips, or anything ProflUp-related.
✍️ Send Us a Message
⏰ We reply within 24 hours.
🤔 Not sure which service is right for your profile? Just tell us what you’re trying to grow — we’ll recommend the best-fit plan, no pressure.
General Support
Questions about your order, subscription, or service? We reply within 24 hours.
[email protected]
Press & Media Inquiries
For interviews, media collaborations, or public statements.
[email protected]
Explore Our Knowledge Base
Looking for step-by-step help or platform tutorials? Browse our guides.
Visit Knowledge Base →
Frequently Asked Questions
Got a quick question? Check our FAQ page for answers to common topics.
Go to FAQ Page →Why We’re Here — And Why It Matters
At ProflUp, our mission is simple: help creators grow with transparent pricing, clear terms and support that feels human. Whether you’re trying a free trial or running a monthly plan, our team is here to help.
Our Promise to You
- ✅ 30-day money-back on your first payment
- ✅ Cancel your subscription anytime
- ✅ Email reminder before every renewal
- ✅ Replies from our support team within 24 hours
See our Refund Policy and Terms.
Why Clients Stick With Us
📊 Instagram Growth Services
Automatic likes, monthly likes and one-time packages for creators, brands and influencers, delivered through our engagement exchange network and marketing partners.
🌎 Trusted Worldwide
80,000+ registered users in 50+ countries since 2013, with 2.5M+ completed orders.
🛡️ Password-Free & Secure Payments
We never ask for your Instagram password. Payments are processed by PCI DSS-compliant payment providers to protect your privacy and security.
🤝 Real Support from Real People
Our support team replies within 24 hours — no generic replies, just real solutions.
🚀 Ready to Grow With ProflUp?
Pick the service that suits your goals.