Privacy Policy

This Privacy Policy describes how ProflUp collects, uses, and protects your personal information when you visit or use our website (https://proflup.com).

1. Information We Collect

We collect minimal personal data necessary to process orders, respond to inquiries, and improve our services. This includes your email address, Instagram handle (if provided), order details, and IP address.

2. How We Use Your Information

We use your data to deliver services, process transactions, communicate with you, and ensure platform security. We do not sell or rent your personal information to third parties.

3. Cookies and Tracking

We use essential cookies for functionality and analytics. You may manage your cookie preferences through your browser settings. We also use cookies from ad networks and analytics tools to understand user behavior and optimize our services.

4. Third-Party Services and Data Processors

We work with data processors such as payment gateways (e.g., Stripe, PayPal), analytics tools (e.g., Google Analytics), and CRM systems. These partners comply with applicable privacy laws including GDPR and CCPA.

5. GDPR and CCPA Compliance

Users in the EU and California have the right to access, modify, or delete their personal data. You may request a copy of your data or opt out of processing by contacting [email protected] with proof of identity.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. Security Measures

We use SSL encryption, firewalls, and limited access control to protect your data. While we strive to use commercially acceptable means, no method of electronic transmission or storage is 100% secure.

8. DMCA and Copyright Policy

If you believe content on our site violates your copyright, please contact us at [email protected] with relevant documentation. We respect intellectual property rights and act quickly to address concerns.

9. User Responsibilities

Users are responsible for lawful and ethical use of our services. We reserve the right to restrict access or take action if user activity violates laws or our terms.

10. Contact Us

If you have questions about this Privacy Policy, your rights, or how your data is used, contact us at support at proflup com or click here.